Privacy Policy

Introduction

This Privacy Policy describes how YOGIC CULTURE and its affiliates (“YOGIC CULTURE”, “we”, “our”, “us”) collect, use, share, protect, or otherwise process your personal data through our website https://www.tapasyogalaya.com (referred to as the “Platform”).

You may browse certain sections of the Platform without registering. However, by visiting the Platform, providing your information, or using our services, you agree to the terms of this Privacy Policy and the applicable Terms of Use.

All personal data will primarily be stored and processed in India and governed by applicable Indian laws related to data protection and privacy.

Information We Collect

We collect personal information when you use our Platform, register for services, or interact with us. The information we collect may include:

• Name
• Date of Birth
• Address
• Mobile / Telephone Number
• Email Address
• Identity or address verification documents

Sensitive personal data such as payment information (bank account, credit card, debit card, or payment instrument details) may also be collected with your consent.

You always have the option to decline providing certain information by choosing not to use particular services on the Platform.

How We Use Your Information

Your information is used to:

• Provide and manage services requested by you
• Improve customer experience
• Process payments and transactions
• Resolve disputes and troubleshoot issues
• Provide updates about services, offers, or programs
• Detect and prevent fraud or illegal activity
• Conduct analytics, surveys, and marketing research

Sharing of Information

We may share your personal data with:

• Our affiliated companies and group entities
• Business partners and service providers
• Payment gateway providers
• Logistics or service delivery partners
• Government authorities when required by law

Such sharing may be necessary to provide our services, comply with legal requirements, or prevent fraud and misuse.

Security Precautions

We implement reasonable security practices and procedures to protect your personal data from unauthorized access, misuse, or disclosure.

However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention & Deletion

You may request deletion of your account through your profile settings or by contacting us.

We retain personal data only as long as necessary to provide services or comply with legal obligations.

Some information may be retained in anonymised form for research and analytical purposes.

Your Rights

You have the right to access, update, or correct your personal information through the features available on the Platform.

Consent

By using the Platform and providing your information, you consent to the collection, use, and processing of your data as described in this Privacy Policy.

You may withdraw your consent at any time by contacting us. However, withdrawal may limit access to certain services.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

We encourage you to review this page regularly to stay informed.